What is Enterprise Content Management ?

Enterprise Content Management define a global solution that take in charge all information management and processing needs of an organization. ECM solutions are designed to leverage all immaterial assets of organizations and to ease process management.

Needs addressed by an ECM solution

Document Management

• Capture paper documents
• Create, store and find documents
• Manage documents' life-cycle
• Respect laws and professional standards (ex: Sarbanes-Oxley)

Web Content Management

• Deconcentrate and delegate web publishing
• Deploy content from a central management point to several sites
• Organize and control publication workflow
• Leverage content with reuse, dynamic links, etc.

Collaboration

• Share documents and informations
• Team work on documents
• Organize and simplify work flows
• Archive and leverage enterprise experience and informations

Business Process Management

• Optimize document processes
• Automatize day-to-day processes
• Guaranty action tracking

Characteristics of a global ECM solution

Legacy features

• Structured, non-structured and rich content creation / capture
• Powerful workflow engine
• Index and search engine
• Taxonomy and tagging services
• Versioning services and multilingual support
• Global and local audit trail of actions performed

Common infrastructure

• Robust storage of all content types (structured, non-structured and rich)
• Manage content status
• Fine-grained right and access management
• Core framework able to easily build new business-oriented services and application
• Content integration and exchange

Global platform and framework

• Document and Content management
• Collaboration portal
• Integration portal
• Advanced needs : knowledge management, data-mining, community management